Frequently Asked Questions
When can we check in?
From kl. 15:00. If you come sooner, please visit the front desk. If the room is ready you are welcome to check in earlier.
Can you bring your dog?
For a surcharge of 250 SEK you can bring your dog into our standard room in Sportbacken, located about 500 m from the main building. Woof!
How long can you keep the room?
Check out at. 12.00 all days for private guests.
Check out for konference guests at 10.00.
Do you have a handicap room?
Yes, one room.
Is it free to ride the Högbo MTB arena?
It is completely free to use our MTB tracks. Come, ride a bike and enjoy. Of course with regard to animals, nature and other guests in the woods :)
Where can we store our bikes?
Talk to the front desk. Outside the hotel entrance there are bicycle stands with approved locks.
When does the restaurant open?
See our opening hours here.
Do you have to book a table in the restaurant if you want to eat?
Yes, booking is required in the restaurant. To eat from the bar's bistro menu, just slip in.
If you want to come and have breakfast, do you have to book a table then?
We do not reserve tables. But we want you to email and book a place at breakfast in advance, so everyone can sitt and enjoy breakfast.
Does it cost anything to go cross country skiing?
It costs to go on our art-free track Pay & Ski. All other tracks are free. Read more about skiing at Högbo here.
When do you open the artificially frozen ski track?
2019, we plan to open the track at the turn of the month October-November if the weather is on our side. Keep your fingers crossed!
Does access to the spa include when staying at the hotel?
Check opening and access hours here.
What times do adults / children have access to the spa department / pool / sauna?
Our hotel guests have free access to the pool, sauna and relaxation area, subject to space every day except Fridays between kl. 12.00-17.30 and Saturdays between kl. 9:00 a.m. to 17:30. During these times, the pool area is reserved for the guests who booked treatments. Age limit in pool and sauna is 18 years (14 years with parental supervision).
When do children get to have fun in the pool and spa?
Monday-Thursday 09.00-14.00, Fridays 09.00-12.00 and 17.30-22.00, Saturdays 17.30-22.00. (0-13 years with parental supervision)
With reservation for full!
Do you need to book a spa treatment or is it drop-in?
We recommend that you book spa treatments before arrival.
Problems upon payment / booking via hotel website?
Make sure via your bank that you can pay via your internet bank. Sometimes you have to open / close cards for Internet purchases.
If you book rooms / packages via our web and get stuck in the process for some reason? Try another browser.
We arrive in March, do you have snow by then?
Hard to answer but if it is a good winter, we usually have snow in early March, but unfortunately we have no guarantees.
We will arrive next week, do you know what the weather will be like by then?
The weather is unfortunately difficult to predict, please visit www.klart.se or www.smhi.se
Do you have free parking?
Yes in Högbo you can park for free.
Do you have an electric poles for electric cars?
Yes, two of them.
Can we stay with our caravan / camper?
There is no place to stop. On the other hand, there is a large gravel park where you can stand if you want (no electricity).
In the autumn of 2017 a number of places for motor homes will be completed, with access to electricity.
WARMLY WELCOME to Högbo Brukshotell